General Manager
- Responsible for ensuring customer satisfaction at a professional car wash.
- Day-to-day activities include training and supervising staff along with identifying and resolving customer concerns and complaints.
- Ideal candidates demonstrate a mechanical aptitude for equipment maintenance as well as organizational skills for the management of chemistry, wash supplies and labor.
- Accountable for accurate reconciliation of all financial transactions, managing vendor relationships and reviewing financial reports for correct disbursement of commissions and other incentives.
- Leads marketing initiatives at the wash to drive revenue, promote fundraising opportunities and direct updates to advertising platforms.
- Formal education is preferred, though not required.
Fundamental Responsibilities:
- Customer Service
- Onsite Sales
Other Responsibilities: These functions are performed by the car wash manager, but can be delegated as the business grows.
- Shift Leadership
- Equipment Maintenance
- Training
- Chemical Management
- Back Office Reporting & Payroll
- Marketing
- Cash Management
- Community Relations & Fundraising